THARLOVEXIN is committed to ensuring the utmost satisfaction of our valued customers. If you are not entirely satisfied with your purchase, we are here to help. Please review our returns policy detailed below.
To be eligible for a return, please ensure the following conditions are met:
Several types of goods are exempt from being returned. This includes perishable goods such as food, flowers, newspapers or magazines. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To initiate a return, please contact our customer support team at [email protected]. We will guide you through the process and provide you with a return authorization number.
Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at [email protected] and send your item to: THARLOVEXIN, 123 Greenway Blvd, Beverly Hills, CA 90210, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at [email protected] or call us at (310) 555-0123.